You can pay for Tokens in Bangladeshi taka (BDT). This page covers how BDT checkout works, how the exchange rate is set, the minimum top-up, receipts and refunds.
Why paying in BDT matters#
Most AI providers bill in US dollars and expect an international card. In Bangladesh that usually means a dual-currency card, an annual travel or e-commerce quota, and a foreign transaction fee on top. Tokens takes payment locally in taka and gives you access to models from many providers, so none of that is needed.
Prices on Tokens are shown in USD, BDT. The default display currency is BDT.
Payment methods#
The methods available to your account right now are: Invoice via billing portal.
Only enabled methods appear at checkout, and the list can change. If the method you want isn't listed, check again later or ask support.
How BDT checkout works#
- Open /dashboard/billing.
- Choose what to buy: a plan (compare them on pricing) or a wallet top-up.
- If you're buying a plan and have a coupon, enter it now. The discounted price is shown before you pay.
- Pick a payment method and complete the payment.
- Once the payment is confirmed, the plan activates or the wallet is credited.
Every payment is confirmed with the payment provider on the server before any credit is added or any plan is activated, and each confirmation is applied once, so a retried or duplicated notification can't credit you twice. Some methods confirm within seconds. Others need a check first, such as paying an invoice or a bank transfer with proof of payment, where those are offered; for these, credit arrives once the payment has been verified. Your payment history in /dashboard/billing shows the status of each one.
Tip
Don't pay twice because a payment is still pending. Check its status in your payment history first, and open a support ticket with the transaction reference if it seems stuck.
How the exchange rate works#
Your wallet balance and all model prices are kept in US dollars. When you pay in taka, the amount is converted to dollars at the exchange rate locked at the moment you start checkout. If the published rate changes while you're paying, your payment still uses the locked rate.
The rate is set by Tokens and can change over time. The rate in effect is the one checkout shows you. For BDT payments, the receipt records the locked rate (for example ৳125.00 / $1.00 USD), so you can always work out what you got for what you paid.
Note
The taka you pay is converted once, at checkout. After that, usage is deducted in dollars at each model's catalog price on /models. Rate changes after your payment don't change your wallet balance.
Minimum top-up#
The minimum wallet top-up is ৳500 or $5. If you expect to use Tokens every day, compare the plans on pricing as well, since plans come with their own credit allowance and usage windows.
Receipts and invoices#
Every confirmed payment gets a receipt with a number in the form REC-XXXXXXXX. Find them in /dashboard/billing. Each receipt shows:
- what you bought (plan subscription or wallet deposit)
- the amount paid and its currency
- the credit you received in USD
- the locked exchange rate, for BDT payments
Receipts are printable. Use your browser's print dialog to save one as PDF for your accounts. A receipt email is also sent if billing receipts are switched on under Notifications, which they are by default.
If your payment method works through an invoice, the invoice comes from the billing portal you're sent to at checkout, and the Tokens receipt is issued once it's paid.
Refunds#
Refunds are handled by the Tokens team, case by case, under the refund policy. To ask for one:
- Open a ticket in /dashboard/support.
- Include the receipt number (
REC-...), the payment method and the reason.
Please read the refund policy before buying a plan, especially for usage that has already been consumed.
Common questions#
Do I need a dual-currency or international card?#
No. Pay with any of the methods listed above. Card payments only apply if a card method is listed for your account.
Can I pay for a plan in BDT and top up the wallet in USD?#
Yes, if both currencies are available at checkout. Both end up in the same place: plan credits and wallet balance are counted in dollars.
My payment went through but my balance didn't change.#
The payment may still be waiting for confirmation. Check the status in your payment history. If it says confirmed and your balance hasn't moved, open a support ticket with the receipt number or transaction reference; see getting help.